FAQ / CONTACT US

Questions? Check out our Virtual Run FAQs!

While we wish we could physically run the Ravenswood Run with you this year, with COVID19 cases still present, the risk to provide a safe running atmosphere was just too great, and we have ultimately made the decision to turn the series VIRTUAL.

Let’s continue the tradition together! Run the event- whenever and wherever you want. We’ll send you the Ravenswood Run quarter zip jacket and personalized bib, direct to your door.

Where can I Run/walk?
Anywhere! This is your virtual run, and we want you to complete it wherever you want. Sidewalks, paths, treadmill- make this run your own! Want to run with a stroller or Fido? Do it!

What is included in my packet?
The 2021 Ravenswood 5k includes the quarter zip pullover jacket and personalized bib.

When do I need to complete my run?
Do the run whenever works best for you! Once completed, you can log your time in your EnMotive account and download a finishers certificate.

Do I need to submit results?
If you’d like to download a finishers certificate with your results, you can go here. to enter your information.

How do I track my distance and time?
For the Virtual Run, we accept results on the honor system, but the most accurate tracking is typically via a device with GPS tracking.

When will my packet ship?
Packets will begin shipping week of April 5, 2021.

Do you ship internationally?
The Ravenswood Run is currently only open to US addresses within the contiguous United States. At this time, we cannot ship to Alaska, Hawaii, or anywhere internationally.

What do I do if my goodie bag doesn’t fit? Can I swap it? We do not offer any size exchanges post packet shipment. All changes to sizes need to be made prior to confirming registration. We highly recommend that all participants take care to view the sizing chart to order the correct size.

Still Have Questions? We Can Help!






You’ll be directed to the home page upon submitting your request.